How long will my order take to arrive?
Orders to addresses in the UK should arrive within 7 working days. In busy periods such as November/December they might take longer. Airmail takes 10 days to Europe and 14 days to the rest of the world.
Do you ship internationally?
Yes, we do offer international shipping. But unfortunately, due to EU regulations, orders to countries within the European Union may be subject to customs charges.
My order has not arrived, what should I do?
For orders in the UK please allow 14 working days for your order to arrive before contacting us to organise a replacement through our contact form. For international orders please allow 21 working days. For customers in countries within the European Union, please note that your order may be held at customs and may be liable to customs charges upon entry to your country.
How much will I be charged for shipping?
We really want you to have our books – so we cover part of the shipping costs! We charge £1 per book to addresses in the UK. International shipping charges will be shown at checkout. Shipping for subscriptions is free to UK addresses, £14/year for Europe and £21/year for the rest of the world.
Do you accept returns?
Unfortunately, we are not able to accept returns for refund or exchange. In the case that an item is damaged in transit, we will offer a replacement.