Archive for the ‘Marketing Pains’ Category

Dress Issues

Sunday, January 22nd, 2012

Peirene revels in beautiful dresses. She loves circles – the ultimate female symbol – and sports them on her covers.70s-striped-gogo-dress-208118-94

Some approve of such feminine dress sense, others really don’t.

There are bookshops that refuse to stock our books. Even though the demography of their clientele suggests that they ought to welcome our literature.

Take the case of one of our local book shops. When the first book came out two years ago and received wonderful reviews, I introduced myself as a local publisher and assumed – naively – that they would support us. Book No 2 and No 3 followed. The bookshop still wouldn’t stock Peirene books. I went back to visit them, Maddy too. We offered catalogues, bookmarks, posters, events. To no avail. Eventually we admitted defeat. We can’t force people to love us. The Nymph shed a few tears.

At the beginning of December I met our sales reps. “Some bookshops are reluctant to stock your books because of the covers.” “Is it the strong branding?” I asked. “No. They are happy to stock other branded publishers. But they don’t like your circles and the colours aren’t bold enough,” I was told. We discussed the options and decided to try an experiment.  Sacha, our designer, drew up mass market cover jackets for Beside the Sea – no Peirene branding, fat quotes across the front, photos of desolate beaches, windows with raindrops and sad looking women. The paper and print, cheap. No flaps. All together we came up with six suggestions. The Nymph was again in tears: “If you take away my identity, you take away my raison d’etre,” she lamented. I calmed her down: “We would never do that. We are just contemplating an additional mass market version of one or two titles.”

We sent the new covers to booksellers and asked their opinion. We received predictable responses. Bookshops who don’t want to stock us, didn’t reply. And the booksellers who replied, including Waterstones HQ, said they love our existing branding. They understand our wish to become more commercial but then none of them voted for our commercial covers. After all they know that the books, the authors, the brand – combined with a little hand-selling – does find buyers.

So, overall I found the exercise interesting – but I came away feeling prouder than ever of our beautiful feminine Nymph.

“Can I just make one point clear,” Peirene told me this week. “I don’t mind wearing the odd hideous outfit - but only if the dress makes me famous or sells my books. Can I do the choosing?”

I am delighted Peirene wants to dress up in a good cause – but I may reserve the right of veto.

The Art of Living

Monday, December 12th, 2011

Why? Small children love this question. Grown-ups usually have given up on it long time ago. Not least, because we can’t find a good answer.tumblr_lmngl5gg4p1qg4g94o1_500

Yet, I still love so ask ‘Why’ – to myself and others.

At the Peirene coffee morning last Tuesday I decided to ask the attendees “Why do you read?’

“To learn new things” and “to escape my own life” were the most common answers. I then repeated the question on twitter. Again, escapism came up top.

“What!?” Peirene exclaimed and collapsed on the office sofa. “I just don’t believe it. Where has the world come to. If you want to flee yourself and the world, get drunk, take drugs or watch a film. Reading has nothing to do with escapism. In Ancient Greece we wouldn’t even have dared to put these two words into one sentence!”

She covered her eyes with her lower arm. “Oh, my gods, I feel a migraine coming on. This is too much for me.” I rushed to get her a wet flannel.

“I understand the desire for escapism,” I ventured to suggest. “You want to follow somebody else’s life that has nothing to do with yours.”

“But in regard to literature, that’s a contradiction in terms. There is no one else when you read. Everything happens in your imagination.  A good text provides inspiration, throws you back onto yourself, demands that you reflect on your own life. A good text doesn’t dictate to you what you should think, it gives you a story to contemplate. Your mind has to become active, and that is exciting.”

I have to admit I know what the Nymph is talking about. Only last Saturday I was reminded of the inspirational power good literature.

This weekend we held our 11th Salon. On the guest list was a woman who had recently subscribed to Peirene and bought the sets. I had never met her before. She came with her husband.

They had just read Beside the Sea and Stone in a Landslide. The stories had touched them deeply. Their enthusiasm was tangible.

Beside the Sea, what a powerful book,” they said. “It makes you think of how easy it is for all of us to take the wrong turn.”

And Stone in the Landslide caused the husband – a pragmatic executive from a large company - to shed tears.

It was wonderful to see their excitement and hear them describe their emotional responses. The couple reminded me of how I felt when I had first read the books. The texts had made me feel alive.

And thus it is true: Peirene’s  books don’t offer escapism. Commercially no doubt a bad decision. So, why do I publish these books? Only to please an ancient Greek Nymph? I have no plausible answers. Except  that publishing them makes me feel alive – and so does reading them.

The Ideal Christmas Gift

Monday, November 28th, 2011

geography-fieldwork-photos-168Before I set up Peirene, I never twittered, I wasn’t on facebook. I never negotiated contracts and prizes. I never had to deal with up to hundred emails a day. I never thought about how to market a product, I never sold anything at a stall.

Nor had I ever spent eight hours on my hands and knees. At least not since I learnt to walk.

Maddy and I spent last Tuesday on the floor in Peirene HQ. I was cutting paper, ribbons and snippet of sellotape, Maddy was wrapping the books. After lunch we swapped. She cut, I wrapped. By the end of the day my knees were red and swollen. But we now have stacks of Peirene Christmas parcels ready to be sold at our Roaming Store and online shop.

“Did you ever imagine having to do something like this?” Maddy eventually asked me, probably wondering herself what she had got herself into.

I thought for a moment before I answered.

“No.” I said. Then I continued: “On the other hand: I knew I would do whatever it takes to make the publishing company work.”

Setting up business is like having children. If I had thought about it too much in advance, I would never have started. Because the facts look grim: Both, children and business, produce a lot of work, a lot of worries, a lot of hassle. So much of being a mother and a business woman is repetitive – and no one gives you credit or even thanks. So much can go wrong – and sometimes does go wrong.  And there are so many reasons to worry – because ultimately the responsibility lies with you.

And yet, I wouldn’t exchange either my children nor Peirene for anything else in the world. They have taught me a lot about the world and myself. There are still many lessons to learn. And every now and again I experience moments of utter happiness, pride and joy.  They are fleeting moments. But I am getting better at catching them.

“That doesn’t show!” Peirene is looking over my shoulder.

“What doesn’t?”

“Your moments of utter happiness. In fact, this could be your next life lesson:  hold up a sign each time you feel a touch of happiness so that we, too, can share the moment.”

Then a broad, slightly wicked smile appears on her face.

“Why don’t I give you an I’m happy sign for Christmas?”

I hope my children will have more glamorous present ideas for their mother.

The Murky Waters of Human Irrationality

Sunday, November 6th, 2011

Humans are irrational. Most of what we do follows – at best - our own internal logic.geography-fieldwork-photos-159 And to make matters worse, we lack self-awareness. We can see irrationality in others but never in our selves. I don’t think I am saying anything new. However, only since I set up Peirene, have I become aware of the rampant irrationality in others. (Of course I’m still blind to my own).

Let me give you two examples. In the first instance irrationality lead to the happiness of everyone involved. The second story is an impressive example of how we boycott ourselves with irrational fears and destroy a win-win situation.

Example 1: A few weeks ago I sent out emails to friends and relatives inviting them to buy Peirene’s new 2012 subscription. Some did, others didn’t like the idea at all. And one dear friend even took the pain to explain that she definitely won’t be signing up because she didn’t want to read any depressing European books. Then, at the beginning of last week, I sent out Peirene’s November newsletter. Once again I promoted the Peirene 2012 subscription. My dear friend was one of the first to sign up. When I saw her for dinner a couple of days later, she congratulated me. “A gift subscription,” she exclaimed. “What a brilliant way of buying books. I will definitely spread the word and my mother and sister will receive a subscription for Christmas.”

Example 2: A couple of months ago, a big London theatre decided to stage one of the Peirene books as a play. Huge excitement at Peirene HQ. A producer was in place, a leading actress too. We only needed the go ahead from the author to allow the actress to shorten the text down to a play of one hour length. She even offered to fly to the Continent to discuss the cuts with the author. The author refused all co-operation. Pleading and persuasion didn’t work. Therefore – sadly - the play cannot be staged.

Peirene was beside herself and threatened to call up the author to air her fury. I managed to grab the receiver out of her hand just in time.

“Leave it. We’ve tried everything we could. We have to stay professional after all.”

“This makes no sense. Doesn’t the author want to become known in this country? Other authors would pay for an opportunity such as this.”

The Nymph paced up and down the office. When after a while she calmed down, she approached me and whispered into my ear:” I shouldn’t really say this and that’s why I am only whispering it… I am wondering if some authors worry too much about controlling their intellectual property. Perhaps they have never heard about Mary Shelley’s Frankenstein. It was staged in London a few years after its first publication. The author was in the audience. No one asked permission. But the play became popular and that’s why Mary Shelley became famous.”

I don’t find it easy to pilot a business through the reefs of human irrationality. But I’m lucky. I have an ancient Greek Nymph on board who loves the waters and whispers wise words.

World Class Composers, International Fashion & Peirene

Sunday, September 25th, 2011

I am delighted to announce that Peirene has decided to stay in this country. You6a00d83451b01369e201543432c7ad970c might remember that last week she was about to pack her suitcase and head back to her ancient Greek home turf. Well, there is no more talk of that.

The week didn’t start off well, mind. On Monday we received an email from Notes & Letters festival at Kings Place in London. Our author Alois Hotschnig will appear there on the 9th of October with the composer Thomas Larcher. Larcher is a world-renowned Austrian concert pianist and composer. His latest concerto premiered at the Proms in August and Alois and Thomas have collaborated on a piece for soprano and orchestra. Two amazing, creative and intellectual heavy-weights. The email on Monday informed us that the event has spare tickets - while the Saturday event with Will Self has nearly sold out.

“I just don’t believe it.” Peirene was hyper-ventilating, fanning herself frantically with one of our catalogues. “Will Self is everywhere, appearing at every street corner. He can’t possibly say something new each time. Why on earth are people flogging to see him and ignoring our creative geniuses, including a modern day Mahler. I just don’t believe it.”

On Tuesday and Wednesday the Nymph’s attitude deteriorated. I forwarded to her a couple of thank you emails for our last salon. I thought they might cheer her up. Far from it.

“Here we go again!” She was leaning back in her chair, rolling her eyes at the ceiling.“People are always amazed at the extremely high standard of our Salon events. Dah! Don’t they ever stop to think why? We bring to them world class writers. They have things to say, know how to write, how to think, how to entertain an audience. Our first-class events aren’t accidents.”

For most of the week, I tried to ignore her spiteful comments. But when I walked into the office on Friday morning and heard her exclaim:   “Oh my God!” I was about to threaten deportation to ancient Greece when she looked at me with a huge smile. “Look at this!” She pointed at the computer.

The fashion illustrator Badaude had been asked to design a series of posters for the US online fashion retailer 203040. The poster shows an ultra-sophisticated young woman dressed in the latest style. The comment at the edge of the design indicates that the “London Girl” is on the way to…a Peirene Salon. Where else! Maddy and I had no idea about this advertising campaign. We’re thrilled and so, too, is the Nymph who believes she bears a strong resemblance to the figure in the picture.

Needless to say, Peirene’s mood and tune has changed. “I always knew that people eventually will recognize how hip and cool I am. The ultimate fashion icon really. And my books the ultimate fashion accessorize.”

In due time I shall drop a hint that it might be useful to take a lesson or two in the fine art of  English understatement. But for the moment I rather not disturb her good mood.

Bridges to Cross

Tuesday, August 2nd, 2011

 

Last Tuesday the Booker prize long-list 2011 was announced. When Peirene turned up at work on Wednesday morning I asked her what shehan_crossing thought of the long-list.

“I have better things to do than look at that long-list. I am not interested in the Booker,” she replied. “It’s only for English-language novels anyway.”

“True,” I agreed. “But still, have a look.” I sent her the link. She scanned it quickly.

“I haven’t read any of the books.” She said with defiance in her voice. “You know I have real issues with these big prizes. Bread and circuses for the mass market. All so predictable.”

“I haven’t read any of them either. But you don’t have to. Just look at the list again, something really exciting is happening this year.”

Peirene stared at her screen again. Then the coin finally dropped.

“Wow! Nine of the thirteen titles are published by independent publishers.” She exclaimed. “Canongate, Faber, Serpent’s Tail, Granta – I know. Our friends from Oneworld – fantastic. But who are Seren Books and Sandstone Press? I’ve never heard of them.”

 “There are tiny presses, just like us.  I had to google them,” I admitted.

“That is brilliant.” Peirene was suddenly excited.

“Perhaps the tide is turning. Perhaps people are wanting more diverse reading experiences than the big publishing houses can offer – and if so, our books will soon be flying from the shelves.”

 

Peirene has been a bit down on our books recently. “I love my books,” she told me only at the beginning of the week. “But we have to hand-pick every single reader. At least that’s what it feels like to me. And there is a limit how much we can do. After all a day only has 24 hours. We have not yet managed to get a Peirene avalanche rolling.” I reminded her that we’ve only been going for 15 months. A reputation takes time to spread.

 

Since Wednesday, however, all her woes and worries seem to have vanished. She is now even ready to take on World Book Night. The Nymph has been scheming and is encouraging readers on twitter and facebook to vote for Beside the Sea as one of their 10 top choices.

“ I thought you didn’t like World Book Night?” I asked her, slightly astonished by her change of heart.

“If the Booker is changing tune, maybe World Book Night might be too.”

“And what if Beside the Sea is chosen? We can’t possibly afford to print 40 000 copies and give them away for free!”

“Let us get to the bridge first. Then we will think of how to cross it.”

I like the Nymph’s newly-found go-and-get-it attitude. And I’d be thrilled to get to the WBN bridge. I am just a little terrified how to cross to the other side.  

Road to Happiness

Friday, May 27th, 2011

 

Every company needs a facebook page. Apparently. That’s what they tell  you at publishing conference. So a year ago I sat up the Peireneimagescai7pys9 facebook  page and posted each new book review up on the wall.

 

By August we had 93 followers. In December we had 93 followers. End of February we still had 93 followers. And to be utterly honest, 60 of those 93 were my own personal facebook friends.

 

The problem with a company facebook page is obvious. You can’t send out friend requests. You just have to sit and wait until someone comes and likes you.

 

Or that’s at least what I thought. And whenever I clicked on other publishers sites I felt reassured. Most of them have a minute number of likers in comparison to their company size. Moreover, their figures stagnate just like Peirene’s. I concluded that facebook is just not made for publishers.

 

But the Nymph was unhappy.

 

“Your heart is not in our facebook page,” she’d whine every now and again.

“No, of course not” I’d fire back. “I really have better things to do than worry about facebook. We have a page, I try to update it as often as possible, if people want to find us they can. Voila, job done. Nothing else I can do. It’s out of my control.”

“Well, I feel a bit ashamed for you,” she replied calmly. “We’ve just won the IPG award with special reference to our modern marketing and you’re now telling me you can’t be bothered about social networking. I think we should give the award back.”

 

That stung and she had me where she wanted.

 

For months I had hoped that our page would miraculously develop a momentum of its own, that someone would come and discover it and then spread the word. It didn’t happen. Because there was nothing to discover. It was a dead boring site. And even if the site had been as sparkling as a princess, sitting sulkily in a lonely facebook corner does not persuade a prince to fall on his knee.

 

I decided to address the issue. We sorted out our welcome page, Maddy is running some ads and I am paying more attention to the content. News, reviews, quizzes and features in words, pictures and films. An online Peirene Magazine.

 

Over the last six weeks we have gained an average of 5-10 followers a day. We are now up to 540. An increase of 400% in the last month and a half.

 

Peirene is still unhappy though. But now for a different reason.

 

“You’ve become a total facebook nerd,” she is complaining. “It’s sad to watch how happy five new likers can make you. And ten new daily likers seem to send you over the moon.”

 

She is right. I never would have guessed what bliss and joy facebook has in store for me.  Already  I can’t wait to organise an extra special giveaway quiz when we have hit a 1000 likers. It will be a wonderful day.

Small Publisher versus the Elements

Sunday, May 22nd, 2011

 

This morning Peirene woke me up at 5am. ship_storm

“It’s raining,” she said.

“I know,” I replied. I had already been lying awake for a few minutes, listening to the rain.

“Did it ever occur to you that it could rain today?” she asked.

“No,” I replied honestly. “However, I did consider that sun wouldn’t be good either. It’d bleach our books.”

 

A few weeks ago I had booked a stall place for our Roaming Store at the YMCA festival in a nearby park. But only this morning  did it cross my mind that I hadn’t thought through this excursion properly. So far we have set up our stall at indoor fairs and markets. This would be the first time outdoors. I had borrowed a foldable table from a neighbour. But I never thought about a Gazebo to protect the books from the elements.

 

By 7am the rain had stopped and blue sky was showing, so I decided to go ahead with my plan. I took our patio umbrella to provide some genteel shade.

 

But I hadn’t reckoned with the wind and before I arrived at the park, it didn’t feel that strong. However, inside the park it howled at gale force. It was futile to even attempt to open the umbrella. And soon tablecloth and books and catalogues and bags and books marks and salon flyers flew off the table and scattered across the park.  I spent the next fifteen minutes gathering them from the trees. I should have packed up then and there. But I was convinced I would meet the right crowd of interested book-lovers. So I sellotaped as much to the table as possible, including one copy of each title. The rest of the books I put back into the trolley.

 

“This does not look very elegant or impressive.” Peirene stated. I threw her a dismissive glance. She had sat in a café and had only just appeared at my side. “In fact, no one can tell that we are selling books. It rather looks as if we are trying to sign people up for some petition or other. I am not sure we are giving out the right vibes.”

 

I didn’t want to admit that she had a point. And the first couple of hours business went ok. People stopped to talk, I sold some books. Then the rain cloud arrived. Everything, including me and Peirene, was soaked in seconds.

 

“Can we go now?” Peirene asked. I shook my head. The sun was shining again, the wind blowing, everything – including ourselves - would dry soon. “Well, I am off.” Peirene replied. “The stall has become a disgrace and both of us look like drowned kittens. I am a glamorous Greek nymph and don’t want to be associated with this.” I watched her heading towards the park gates with her head held high.

 

No one else approached our stall. After another couple of hours I finally packed up. Luckily no one minded that I left early.

 

I usually love to sleep with the window open, even in winter. And I love the sound of wind. But tonight I, I think, I will keep the window shut.

The Princess and the Publisher

Monday, May 2nd, 2011

 

People who rehearse their roles and do their jobs well are exciting to watch. The Royal Wedding last Friday was such an occasion. A*geography-fieldwork-photos-088 performances from everybody involved.

 

Including my family. We, too, decided to play our roles, as members of the general public. After all, what would be a Royal Wedding without the masses lining the Mall. We got up at 5 am, were in position near Buckingham Palace by 6 and stood at that very same spot for 8 hours. When the Queen and the Bride and the Groom passed, we cheered and waved and took pictures. I adore a fairytale story and love the idea to have been part of a small historic moment.

 

It wasn’t my suggestion, though. The credit goes to my husband. Initially I wasn’t thrilled. Indeed I resented the whole Friday Bank Holiday idea. We had just had Easter, children were finally back at school, I actually wanted to get on with work. I was about to blow our family outing. But my husband knows how to sweet talk me. “I think this is a brilliant opportunity to sell some books,” he wooed me. “Take a few copies of Stone in a Landslide. Surely people will want to read a two-hour romance while waiting for the wedding procession.” As soon as he said it, my publisher’s heart lit up. The Bank Holiday suddenly appeared as the ultimate opportunity for spreading the Peirene word.

 

So I packed 10 copies of Peirene No 2 into my rucksack. As we were heading downtown, I imagined people sitting and lying on blankets, having picnics, reading and listening to music. I’d strike up conversations and offer my romantic tale for a fiver. The happy publisher would serve the lucky book buyer. Time would pass quickly. Bingo.

 

The scene in Central London looked slightly different. No one was sitting, no one was reading, no one was listening to music. There was no space to even lift your arms to take the ear phone in and out of your ears. A genuine group experience – very bonding indeed. No way I could have sold a single book.

 

Luckily a publisher is a multi-dimensional creature with many roles at her disposal. I might not have succeeded as a bookseller that day. I did, however, advance as film maker. “Peirene’s Tales at the Royal Wedding” is out now. You will see policemen, marching bands, and lingering views of simply thousands of people waiting for a three second glimpse of Kate in her carriage.  

 

Without doubt, it was a memorable day. By the time we got home, my back was hurting and my neck was stiff from carrying for hours a rucksack with ten books. I went to bed at 8.30 exhausted and dreamt of being a princess in a stunning white wedding dress from McQueen, walking down the aisle pain- free into the arms of a gorgeous, trustworthy, business guru. And do I need to point out the obvious? It wasn’t my husband.

The Arrival of a Handsome Prince

Sunday, February 6th, 2011

 

The publishing world as we know it is changing. In fact it will be dead soon. It’s a matter of years in my guess. And honestly that’s no badwine2 thing. Publishing has become stale over the last two and a half centuries.

 

In ancient Greece art and religion were two different things. Religion dealt with the transcendental and art focused on perfecting a human activity or skill. All this changed in the 18th century. The Romantics declared the artist a genius and a god. Art now became a sacrilege, practiced and worshipped by the selected few. They approached literature, music and the visual arts with a solemnity formerly only reserved for the gods. The masses turned away at once bored and apprehensive.

 

That state of affairs lasted until the beginning of the 21st century, when all of a sudden the ancient Greek nymph Peirene re-appeared in the British Isles. She opened the Peirene Salon and reconnected entertainment with world class books. She also set up the Peirene Coffee mornings at High Tea of Highgate, where literature is consumed along side cake.

 

It wasn’t long, until the Nymph’s reputation reached the ears of The Wine Society. They sent a handsome prince to woo the Nymph: “Good wine and good literature go hand in hand. Let me provide the wines for your lovely Salons.” Peirene blushed and didn’t know where to look. Never before had she been approached with such gallantry. But then she said yes and, needless to say, they lived happily ever after.

 

The Wine Society is sponsoring the 2011 Peirene Salons! It didn’t happen exactly like in this fairy tale story – the blushing bit is not true – but nearly. Anyhow the point is that from now on the wines served at the Salon will match the quality of the literature.

 

“I am so pleased you no longer will choose the wines for the Salon.” Peirene confessed to me.

“Why?” I asked

“I always worried that the wines didn’t  do justice to my books. Now I can trust they will match in quality.”

I have to admit I felt slightly hurt by Peirene’s comment, since I thought I did a fairly good job. However, I too, am more than thrilled that an expert will now do the choosing. And, needless to say, I do hope we can persuade some wine connoisseurs to experience the pleasures of a Peirene book.